Frequently Asked Questions
1. How much does _________ cost?
A. All of our prices are listed on our services page.
2. How do I pay?
A. We accept cash, cheque and Interac e-transfer.
3. What areas are your services available?
A. Boarding is available no matter where you are located as you are responsible for dropping your dog off and picking him/her up. All other services are offered in Port Perry/Prince Albert only. Please note that I do not travel to The Island, Seagrave, Blackstock, Caesarea, or Nestleton.
4. Can I schedule a service last minute?
A. All walking services are currently wait list only. We recommend booking any boarding 2-3 months in advance to be safe and even more in advance for December and July/August.
5. Do you cater to pets who have special needs?
A. Yes! We are happy to accommodate any special needs including medication and special diets, (including raw).
6. Where does pack walk happen?
A. Pack walks take place on 100 acres of private property with forested trails about 10 minutes East of Port Perry. We do not give out the address or allow owners to join pack walks to respect the generosity and privacy of the landowners who reside on the property.
7. I’ve tried to call you and you didn’t pick up?
A. Care and safety for the dogs that are with us come first and sometimes we are unable to answer your call. If we don’t answer please leave a voicemail. Please give me one business day before calling or emailing again.
8. When can I drop off/pickup my dog?
A. If you would like to drop off or pick up in the morning before 9AM works the best. Afternoons and evenings are more flexible so please let us know what works best for you. No pickups later than 9PM.
Periodically, our dog, Bearcat ( Mini Australian/American Shepherd) requires relief from us and we try to find a new adventure for him to break the monotony of the daily grind and/or sometimes we need a break from Bearcat. Either way overnight adventures sounds very attractive. He is a good friend of Shila’s and the two pups Red & Timmie’s who I believe are regular clients of Canine Crew Adventures. We do not require daily services as that is what we are here to do but would like to know what would be necessary to become overnight guest’s (sometimes a few days up to a week. I believe we have met you on our rounds at their two homes.
Hi Bruce, I just sent a response to the email you provided. If you don’t receive something please email me from the “Contact” page to discuss your needs.